Start with the order reference.
Use this page to understand the current request process and ask for help.
Draft guidanceFinal policy approval is pending. Confirm the current process with Adore Furnix before making a purchase decision.
Request review
Share the order reference and reason through Help & Contact. Eligibility, collection, refund method and timing are confirmed case by case.
Custom work
Custom and bespoke requests need written cancellation terms. Submitting a brief is not a confirmed order.
Need a current answer?
Help & contact